A huge topic that comes up when developing an online presence is how to handle Facebook. There are so many options: Pages, Events, Groups… how do you know what’s right for your endeavor? The easiest way to answer this question is by answering another: What is your goal?
Do you want to connect with current and future clients?
Do you want to host a physical or virtual event?
Do you want to create a community?
Don’t worry, you can answer “yes” to all three of these questions, but each of them requires a different approach to the Facebook game.
If you’re a business, create a Facebook Page. It’s free, it’s easy, it’s professional, and it’s likely the first way clients and customers will find you. In the last few months, I’ve been working hard for a client, finding information about businesses where he might be able to showcase his work. After doing broad Google searches, I’ve compiled lists and gone searching for contact information. So many of these businesses don’t have a website, and many of those don’t even have a Facebook page. So I’m left with hoping that the contact information listed on a non-affiliated website is correct. Often it isn’t.
If you’re hosting a meeting, party, celebration, or rendezvous of any kind, create a Facebook Event. This is an incredibly useful tool, especially in the day & age of the smartphone. If your clients have the synced their Facebook app with their phone’s calendar, then the event automatically gets added to their calendar when they respond to the event. Events can also be a useful tool for keeping track of your business. I have clients who use Facebook events to help keep track of mileage for tax purposes. Also, Events allow you to add friends and other businesses as hosts, which allows for cross promotions.
Last, the Facebook Group. According to Facebook: “Groups make it easy to connect with specific sets of people.” Groups are awesome for shared committee work, communicating with all the members of a wedding party, band, or business, and connecting with those who share interests. Groups have a few drawbacks: the default setting on a Group is for all members to receive all notifications and not all Facebook apps/mobile sites make it possible to change the settings or leave the Group. If you create a group, be careful that you’re only adding people you’re sure will be interested in the topic.
Today’s Takeaway: Pages, Events, and Groups are all amazing ways to promote your business and engage with your audience on Facebook; just make sure you’re using them appropriately, it can make a world of difference.